Returns Policy

At 330 Alchemy LLC, we take pride in the quality of our products and want you to be completely satisfied with your purchase. If you receive an item that is defective or damaged, we are happy to offer a return or replacement under the following terms:

Return Eligibility

• Returns are accepted within 7 days of delivery for items that are defective or damaged upon arrival.

• To be eligible for a return, you must contact us within this 7-day window with a description and photographic evidence of the defect.

• Items must be returned in their original packaging and condition.

Return Process

1. Contact Us at Elizabeth@330Alchemy.com with your order number and a description of the issue.

2. Upon approval, we will provide return instructions and a return shipping label if applicable.

3. Once the item is received and inspected, we will issue a refund or replacement as appropriate.

Important Notes

• We do not accept returns for reasons other than defects or damage.

• Returns requested after 7 days of delivery are not eligible for processing.

• Refunds are issued to the original payment method.

If you have any questions or concerns, please don’t hesitate to reach out. Your satisfaction is important to us.

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